A unique and powerful electronic reporting system

All of our pharmacists’ reports are submitted electronically through Ashtons Live View.

We are immensely proud of this industry-leading system which was developed within the company to manage pharmacy audit information online.

It allows you to see what is going on in your hospital, 24 hours a day, from anywhere in the world and is a key part of our service.

Data shows that, on average, hospitals achieve a 56% reduction in medication errors during their first two years using Live View.

If you are not an Ashtons client, but would like to know more about Ashtons Live View, please call us on 0345 222 3550.


The benefits of Live View

As well as tracking pharmacy activity and managing regulatory compliance, Live View provides detailed trend analysis and helps you audit prescribing and administering.

Since its launch in 2014, users have recorded a series of significant improvements in error rates, including:

*Figures recorded by analysing average errors recorded during visits 1-5 after Live View implementation, and comparing against the average errors recorded two years later, during visits 96-100.

How Live View helps you improve patient care

1) Real-time reporting

2) Increased transparency

3) Better performance monitoring

4) Make improvements

1) Real-time reporting

  • Easy and instant access to pharmacist audits
  • Data available immediately after a pharmacist visit
  • Suite of pre-defined reports
  • Generate your own real-time reports

2) Increased transparency

  • View and respond to pharmacist comments and concerns
  • Benchmark performance
  • Reduce error rates by encouraging sharing of best practice

3) Better performance monitoring

  • Improve efficiency by analysing trends over time
  • Early warning of issues by monitoring trends
  • Common problems or training issues highlighted by the report on most frequent errors

4) Make improvements

  • Identifies deficiencies with performance against required standards
  • Provides foundation for changes to facilitate improvements, leading to better patient care

Live View also provides access to a wide range of online clinical information:

Since its launch, Ashtons Live View has also evolved into a multi-functional online resource that is unique in the UK.

Our redesigned and updated Live View homepage gives easy access to a vast range of online clinical information. Our Library of NICE guidelines and relevant information the MHRA and NHS England, is readily available.

There are also links to:

The Ashtons Formulary

Developed exclusively for our clients, Ashtons Formulary is accessible via Live View. It offers information on the use of medication in line with best practice and evidence-based guidelines.

It is designed to be as supportive as possible and includes relevant information to assist decisions about medication use, without being restrictive.


Patient focussed resources

Live View also provides access to three important information resources:


MaPPs and Choice and Medication both help you ensure your patients understand what medication they are taking, why they are taking it and what effect it has. Research show that better informed patients have better healthcare outcomes and providing this information is now a regulatory and best practice expectation.

NEWT Guidelines is a unique resource which aims to provide healthcare professionals information relating to medicines management in patients with enteral feeding tubes or swallowing difficulties.

Access to clinical guidelines

The CQC expect all healthcare establishments to adhere to changing medication and healthcare guidelines produced by a variety of government agencies.

We offer comprehensive assistance to easily access updates and guidelines that are most relevant to you.

To help with this, links to our online library of clinical guidelines are now part of the Live View homepage, including:

  • NICE Guidelines
  • MHRA news
  • NHS Guidelines
  • Other standards and guidelines

Ashtons Pharmacy News

Our quarterly newsletter, Ashtons Pharmacy News, can also be accessed through Live View, providing a wealth of up-to-date clinical information, including new legislation, new practice guidelines and information about new drugs.

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