Electronic Reporting is key to cutting errors

 In Press Releases

New data from Ashtons Hospital Pharmacy Services, the UK’s leading provider of medicines management solutions, shows that electronic reporting by visiting pharmacists reduces medication errors. In the first year after its launch in July 2014, users reported that overall medication errors reduced by 18% and prescription errors by 34%, dramatically improving patient safety and treatment outcomes.

Over one billion prescription items are dispensed every year in UK hospitals and recent research reveals that 7% of hospital prescriptions contain an error* – or the equivalent of seventy million mistakes.  Common errors include prescribing the wrong drug quantity (40%), wrong duration of therapy (21%), wrong dosing directions (19%), and wrong dosage formulation (11%).**

Martin England, Director of Pharmacy Services at Ashtons Hospital Pharmacy Services, said: “We have proven that electronic reporting which closely tracks pharmacy activity reduces errors and improves regulatory compliance by providing a high level of trend analysis, and can give detailed drug usage comparisons between hospitals, wards and individuals. Electronic reporting is not yet widely used but is a key factor in ensuring better patient care.”

Ashtons Live is an industry leading reporting system

Ashtons has developed its unique Live View system which manages pharmacy audit information online, helping users deliver better patient care through a continuous cycle of improvement through:

  • Real-time reporting which provides instant access to pharmacist audit data and a suite of pre-defined reports
  • Increased transparency thanks to the ability to view and respond to pharmacist comments and concerns, benchmark performance and reduce error rates by sharing best practice
  • Better performance monitoring, providing early warning of issues by monitoring of trends and highlights common problems or training concerns
  • Making improvements by identifying deficiencies in performance against required standards and providing a foundation for changes to facilitate improvements, leading to better patient care.

Live View also provides access to a wealth of clinical information

This includes a variety of online resources, including the new Ashtons Formulary, an information resource for making evidence-based choices for medicines, as well as NICE, MHRA and NHS England clinical guidelines.

The platform also provides three important tools to provide help with patient involvement: MaPPs (A Medication and Patient Profile Summary); Choice and Medication which provides online mental health information; and NEWT Guidelines which provides support when administering medicines to patients with swallowing problems.


*Imperial College London

** Odukoya OK, Stone JA, Chui MA. E-prescribing errors in community pharmacies: exploring consequences and contributing factors. Int J Med Inform. 2014;83:427-437. http://www.medscape.com/features/slideshow/prescribing-errors#page=1

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