Ashtons Live View System

Our Live View system is a unique online recording and communication tool that has transformed pharmacy reporting in the UK, making medicines management more efficient and dramatically reducing medication errors.

Ashtons Live View has transformed pharmacy reporting

A recent NHS study* indicated 237 million prescribing errors occur every year – one mistake in every five prescriptions, which the study said caused an estimated 700 avoidable deaths annually.

The investigation highlighted the continuing need for better medicines management. A core part of maintaining best practice standards in medicines management is good quality and timely communication with the pharmacist, including the reports they provide.

Typically, a visiting pharmacist will report their findings verbally or in writing after their visit. With Ashtons Live View, everything is electronic and reported in real-time.

If you are not an Ashtons client, but would like to know more about Ashtons Live View, please call us on 0345 222 3550.

Glossy Computer Display with blue sensor Isolated on white background.
*R. A. Elliott, E. Camacho, F. Campbell, D. Jankovic, M. M. St James, E. Kaltenthaler, R. Wong, M. J. Sculpher, R. Faria. (2018). PREVALENCE AND ECONOMIC BURDEN OF MEDICATION ERRORS IN THE NHS IN ENGLAND. Available:

An industry-leading innovation

Live View was inspired by customer feedback and developed in-house as a better way to manage medication information and delivery improved patient care.

The system allows information from visiting specialist clinical pharmacists to be made immediately available online to other relevant hospital staff.

It also allows senior clinicians and managers to monitor medicines management in their hospital 24 hours a day from anywhere in the world and take appropriate action.

How Live View helps reduce medication errors


As well as tracking pharmacy activity and managing regulatory compliance, Live View provides detailed trend analysis and helps you audit prescribing and administering.

In the first two years of use, our monitoring has shown Live View has brought about a 56% fall in the number of medication errors among our client hospitals.

*Figures recorded by analysing average errors recorded during visits 1-5 after Live View implementation, and comparing against the average errors recorded two years later, during visits 96-100.

Live View also provides access to a wide range of online clinical information:

Ashtons Live View is more than a pharmacy reporting system. It has become a multi-functional online resource for medicines management, unique in the UK. Our homepage gives easy access to a vast range of clinical information and guideline libraries.

There are also links to:

The Ashtons Formulary

Developed exclusively for our clients, Ashtons Formulary is accessible via Live View. It offers information on the use of medication in line with best practice and evidence-based guidelines.

It is designed to be as supportive as possible and includes relevant information to assist decisions about medication use, without being restrictive.


Patient focused resources

Live View also provides access to two important information resources:

MaPPs and Choice and Medication both help you ensure your patients understand what medication they are taking, why they are taking it and what effect it has. Research shows that better informed patients have better healthcare outcomes and providing this information is now a regulatory and best practice expectation.

Live view also features a Mental Health Act resources section providing access to codes of practise and useful guides.

Access to clinical guidelines

The CQC expect all healthcare establishments to adhere to changing medication and healthcare guidelines produced by a variety of government agencies.

We offer access to two online resources for guidelines:

  •  The NEWT Guidelines – A unique resource which aims to provide healthcare professionals information relating to medicines management in patients with enteral feeding tubes or swallowing difficulties.
  • PANG – Palliative care guidelines from the Palliative Care Adult Network Guidelines (PANG).

We also offer comprehensive assistance to easily access updates and guidelines that are most relevant to you, including the NICE link to the British National Formulary (BNF) online.

To help with this, links to our online library of clinical guidelines are part of the Live View homepage, including:

  • NICE Guidelines
  • MHRA news
  • NHS Guidelines
  • Other standards and guidelines

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