All stock medication orders should be made online at:
If you don’t have an online ordering account, it’s so easy to set up.
Just ask your Ward Manager to email our Customer Services Team, providing your name, email address, contact telephone number and ward name.
Please note this excludes controlled drug stock orders. These should be ordered using the Pharmacy Order Forms.
Creating an order
There are 3 main ways to locate a product that you wish to order:
1) Use the search bar on the homepage, using the product name, code, brand or ingredient
2) Browse through the product categories.
3) Select from a list of your previously ordered items. Click “Your Account” in the top navigation bar, then select “Order History” or “Your Top Products”.
Placing your order
A green tick indicates the item is in stock. Simply enter the quantity and press “Add to Order”. Once your last item is added, select “ Go to checkout”.
Confirm the Delivery Address by selecting correct Ward from drop-down menu.
Enter “Your Order Reference”, which could be your initials and the date, then click to confirm you have read the terms and conditions.
Finally, to complete your order press “Place Order on Account”.
Printing and checking off your order
To print a copy of your order, you can either select “Print” to produce the order copy, or print a copy of the confirmation e-mail which is sent a few minutes after you complete your order.
The order copy should be used to check off the delivery, not the delivery note.
Please order well in advance of your cut-off time
If you need help
If you have any queries about your stock medication orders, please call our dedicated in-house Customer Services Team on 0345 222 3550.
They are there to help you.