Focus, expertise, quality and innovation
We are a highly focused organisation that is firmly committed to innovation. This has allowed us to develop an unparalleled level of expertise. Ashtons is entirely set up to support our clients and provide them with an ever increasing high quality of service.
So what helps set us apart?
- Our focus
- Our expertise
- Our customer service
- An emphasis on quality
- Innovative IT solutions
- Legal supply
- Reliable and accurate supply
- Transparent pricing
If you would like further information about the ways we can help you achieve this, please call us on 0345 222 3550.
Our highly specialised skills are directed primarily towards the requirements of the independent healthcare sector.
We work in a specially designed uncluttered environment, that is free from the usual distractions of a pharmacy. This laser-like focus has allowed us to develop an unparalleled level of expertise.
We are experts in medicines management.
We have an experienced team of specialist clinical pharmacists, pharmacy technicians and support staff dedicated to servicing our client hospitals
Our customer service
We have a dedicated customer service team focused on client support, a service that is unparalleled in the sector.
Our helpful staff will always ensure your queries are answered in a timely manner.
An emphasis on quality
Quality is at the heart of everything we do.
We hold the coveted ISO9001 certification, the world’s best recognised quality management system.
We have a Wholesale Dealer’s Licence which is a legal requirement for any premises supplying stock medication.
We also hold a Home Office licence to supply controlled drugs.
Reliable and accurate supply
We fulfill 99.3% of stock orders and 98.3% of named patient orders within the agreed timescale.
Our orders are more than 99% accurate.
We charge one fixed monthly service fee.
There are no charges for standard deliveries or regular dispensing, nor fees for transactions, stock logistics or management.
Everything is clear and transparent.
Innovative IT Solutions
Our ongoing commitment to information technology sets us apart from our competitors.
The continuous search for further improvements constantly enhances the value of our service to clients.
Ashtons Live View
A unique electronic reporting and communication tool designed to manage pharmacy information online and help you deliver better patient care.
Since its launch in 2014, users have recorded a 56% overall reduction in medication errors. Live View has now evolved into a multi-functional online resource and a portal to a wealth of clinical information from online resources.
Developed by our pharmacists, the Ashtons Formulary provides instant information on the use of medication in line with best practice and relevant guidelines.
Ashtons Business Intelligence (ABI)
Our ABI reports provide month-by-month spend analysis by product type, top products, top individual lines and number of orders.